We build and run the cloud, servers and networks your business runs on.
One engineering team designs, deploys and operates your AWS and Azure accounts, your VMware or Hyper-V hosts, and the FortiGate or Meraki networks in each office. Every change goes through a ticket and an approved window. P1 incidents get a human response within 15 minutes.
For teams running production on AWS or Azure
Your engineers own the application. Nobody owns the patching, the backups, the 2 a.m. alert or the bill that went up 18% last quarter. We take that layer on with written runbooks and a named on-call rotation.
- Account structure. AWS Control Tower or Azure management groups, least-privilege roles, MFA on every console login.
- Patching and backups. Monthly patch windows you approve, and a restore test every quarter with a written result.
- Cost review. Idle resources, right-sizing, and reservation or savings plan expiries flagged 60 days ahead.
- Overview
- Weekly report
- Changes
- Backups
- Cost
prod-aws-us-east-1
Week 45
- Patched instances
- 42 / 44
- 2 deferred
- Restore test
- Passed
- RDS snapshot, 38 min
- Open P1
- 0
Items needing your approval
| Item | Status |
|---|---|
| Reboot 2 EC2 hosts for kernel patch CHG-2291 | Awaiting approval |
| Compute savings plan expires Renews in 54 days | Review |
| Delete 6 unattached EBS volumes CHG-2294 | Ready |
For businesses with offices, stores or warehouses in several places
Each location was set up by a different contractor, so no two sites look the same. We build one network template per site type, then roll it out location by location: firewall, switching, Wi-Fi, separate networks for POS, staff and guests, and a cellular failover link where card payments depend on it.
Survey2
-
Store 14, Denver
Wi-Fi survey Thu -
Warehouse B
Floor plan received
Configure2
-
Store 12, Boulder
FortiGate 70G -
Store 13, Aurora
Meraki MX
Cut-over1
-
Store 11, Lakewood
Sun 06:00 Rollback ready
Live2
-
Store 10, Golden
Handed over -
HQ, 3rd floor
Handed over
Each site gets
- A written design: rack layout, VLANs, IP plan, access point map
- FortiGate G-series or Cisco Meraki MX with SD-WAN between sites
- A cut-over in an agreed window, with a rollback path
- Config backups and firmware tracking after go-live
- One flat monthly fee per site
For companies with servers in a closet or a colocation rack
Hardware is ageing, VMware now bills per physical core with a 16-core minimum per CPU, and Windows Server licensing decides how many VMs you can run. We manage what you have, and when moving makes sense, we move it in stages.
- 01
Inventory and licensing review
Every host, VM, core count and licence edition, with the cost of staying versus moving.
- 02
Pilot migration
One low-risk workload moves first to Azure or AWS, and you sign off on the result.
- 03
Staged cut-over and decommission
Workloads move in weekend windows. Old disks are wiped and the wipe is recorded.
Migration log: file and print services
- Engineer replicated FS01 (Windows Server 2016, 1.2 TB) to Azure Fri 21:40
- Engineer ran test failover, file shares verified by client Sat 07:15
- Client approved CHG-1873 cut-over Sat 09:02
- Engineer DNS switched, mapped drives confirmed on 64 PCs Sun 06:30
- Engineer on-prem host held read-only for 14 days before wipe Sun 07:00
What every engagement includes
These apply whether we run one cloud account or forty store networks.
- Change approval
- Every change has a ticket, a scheduled window and a rollback step. Production changes need your written approval.
- Least-privilege access
- Named engineer accounts with MFA, no shared logins. Access is listed in your portal and you can revoke it at any time.
- Encrypted, tested backups
- Backups are encrypted at rest and in transit, with an off-site or cross-region copy and a quarterly restore test.
- Documentation you own
- Diagrams, runbooks, configuration exports and the credentials inventory belong to you, exportable whenever you ask.
- Published response times
- P1 response in 15 minutes, 24/7 on qualifying plans. Response and restore targets are measured separately.
- Monthly report and exit plan
- A monthly report on changes, incidents, backups and cost. If you leave, we run a 30-day handover.
How we start working together
- 01
Inquiry
Email us what you run today. A 45-minute scoping call follows within a few business days.
- 02
Proposal
A written scope listing what is included and excluded, the SLA tier and a fixed monthly price.
- 03
Onboarding
Typically 3–6 weeks: access set-up, documentation of the current state, monitoring and a first backup test.
- 04
Operations
Monthly reports, quarterly reviews and change windows on a calendar you agree with us.
Questions buyers ask us
Does your fee include our AWS or Azure bill?
No. You keep paying AWS or Microsoft directly, so you keep full billing visibility and ownership of the accounts. Our fee covers operations only, and the monthly cost report shows where that bill can come down.
Do you replace our internal IT team?
Either model works. Some clients hand us the whole infrastructure layer. Others keep an internal IT lead for users and devices and use us for cloud, servers and networks (co-managed IT).
Do you work on site?
Most operations work is remote. Network installs, surveys and hardware moves are scheduled on site as part of a project, and travel is quoted in the proposal.
What hardware do you deploy?
Fortinet FortiGate G-series and Cisco Meraki MX firewalls, with switching and Wi-Fi from the same vendor where possible. If you already have working equipment, we manage that before suggesting a replacement.
How long is the contract?
Monthly plans start at 12 months. Projects are fixed-price per phase. On a 24-month plan, the onboarding fee is waived.
What happens to our access and data if we leave?
You own every account, configuration and document from day one. On exit we run a 30-day handover, export the runbooks and configurations, and remove our engineer accounts in front of you.
Tell us what you run today.
Send a short list of your cloud accounts, servers and sites. We reply within one business day with questions or a time for a scoping call.